The Interrogation of King Abdullah Medical City
The Custodian of the Two Holy Mosques King Abdullah bin Abdulaziz Al Saud (May God have mercy on him) inaugurated King Abdullah Medical City (KAMC) in the Holy Capital on 21/ 11/ 1430. This opening is considered to be the culmination of the most important projects implemented by the Ministry of Health. It becomes a shift in the provision of specialized medical services and distinctive treatment of citizens and visitors to the holy mosque.
The Specialized Building of King Abdullah Medical City
It is one of the most important buildings in the medical city due to its containment of the most important medical and pharmacy departments, radiology department and medical wards in all specialties.
The Regulatory Values of King Abdullah Medical City
Include innovation, motivation, patient first, responsibility, transparency, commitment to excellence and trust
Visits Hours

Avaya has today announced that it has been awarded a contract by King Abdullah Medical City (KAMC), a leading referral specialist hospital in Saudi Arabia, to deliver unified communications and contact centre solutions. This solution is designed to enhance the healthcare experience at KAMC for patients, and improve collaboration and communication channels for teams in emergency and non-emergency medical cases

With this implementation, KAMC will have the latest Avaya contact center solutions that will deliver efficient and instant capabilities to handle the large number of transactions and patients as well as the internal collaboration requirements. The KAMC team will be able to respond to emergency and non-emergency calls quickly and contextually, supported by instant access to registered patients’ history. The contact center will also automate a large number of operations and will be able to route the calls to the right agent for different enquiries (skills-based calls routing). Integrated social engagement will also enable patients to interact with the hospital customer service through various social media channels.